Legal information

Olymp casino Privacy Policy — How your personal data is protected

This page describes in detail how your personal data is collected, used, stored, and protected on the olymp casino platform. You are encouraged to read this policy carefully before using the service.

Data is fully encrypted KYC verification is secure Data is never sold to third parties Mobile-friendly platform BDT payments supported 24/7 Support Specially built for the Bangladesh market SSL security active Data is fully encrypted KYC verification is secure Data is never sold to third parties Mobile-friendly platform BDT payments supported 24/7 Support Specially built for the Bangladesh market SSL security active

How we handle your data

What data is collected

Olymp casino collects your name, date of birth, email address, mobile number, and residential address at the time of account registration. During the identity verification (KYC) process, a photo of a government-issued ID and, if required, proof of address may be submitted. For financial transactions, limited payment method details (such as the last few digits of a mobile banking number) are recorded. Technical information such as your browsing activity on the platform, device type, IP address, and login timestamps is also collected automatically. This information is used solely to improve services, ensure security, and meet legal obligations. All data you provide is stored in encrypted form on secure servers.

What is the data used for

Collected data is primarily used for account management, processing financial transactions, and providing customer support. Your contact information may be used to inform you about relevant promotions or offers, though you can opt out of such communications at any time. Technical data is analyzed to prevent fraud, maintain platform security, and detect unusual activity. Data may be shared in response to valid legal requests from authorities — this is part of our legal obligations. Gaming preferences and browsing patterns are analyzed to improve the user experience, though this analysis is always conducted anonymously and at an aggregate level.

Sharing data with third parties

Olymp casino never sells or rents your personal data. However, limited data may be shared with certain trusted third-party providers necessary for operating the service, such as payment processors or identity verification services. All such partner organizations are contractually bound to comply with our privacy standards. Data is not shared with any government agency without a valid legal order or court directive. If any change occurs to the business structure, users will be informed in advance regarding any data transfer. Personally identifiable information is never sent to our advertising or analytics partners.

Cookies & tracking technologies

Our website uses cookies to manage sessions, maintain login state, and remember user preferences. Essential cookies are required for the platform's core functionality and cannot be disabled. Analytical cookies help us understand which parts of the website are used most, but they collect fully anonymous data. You can control or delete non-essential cookies from your browser settings. Similar tracking technologies apply when using the mobile app, and these can be managed from your device's privacy settings.

Your rights & controls

Every user has the right to view, correct, and under certain circumstances delete their own data. You can request a copy of your personal data from our support team at any time. To opt out of marketing communications, you can easily do so through your account settings or by contacting support. If you permanently close your account, data beyond what is required by legal obligations will be deleted within a reasonable timeframe. For any concerns or complaints regarding the protection of your data, please contact us — we aim to respond within 72 hours.

Policy updates & effective date

This privacy policy was last reviewed and updated in 2025. olymp casino reserves the right to amend this policy as needed, and any changes will be reflected by updating the date at the top of the page. For significant changes, registered users will be notified in advance via email or platform notification. Continued use of the platform after any changes constitutes your agreement to the updated policy. For more details, please visit our Terms & Conditions and FAQ View page.

Frequently asked questions about privacy

No, olymp casino never sells or rents your personal data to third parties. Limited data may be shared with certain partner organizations strictly necessary for operating the service, such as payment processing or identity verification. These partners are contractually bound to comply with our privacy standards. Your identity is never disclosed to any advertiser. Protecting your data is one of our highest priorities.

To request deletion of your data, contact our support team directly and submit an account deletion request. Data retained under legal obligations (such as records of financial transactions) can only be deleted after the designated retention period has passed. After account closure, remaining data is permanently deleted within a reasonable timeframe. For more details about this process, please visit our FAQ page View.

Your data is stored on secure servers using industry-standard SSL encryption technology. Multiple layers of security are in place to prevent unauthorized access. Automated monitoring systems run continuously to detect suspicious activity in real time. Payment information is stored separately in accordance with the highest security standards. To keep your account secure, you are advised to use a strong password and never share your login credentials with anyone.

Play with peace of mind, your data is protected

Olymp casino places the utmost importance on the privacy of players in Bangladesh. Your personal data is in completely safe hands — so register today and start enjoying the best online entertainment.